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Deposit protection and Insurance Backed Guarantees

Safeguarding customers’ interests since 2009, we’ve built up an outstanding reputation for trust, honesty and support, whilst raising the bar for standards within our industry. We protect our customers’ investments and properties by accrediting only carefully selected professional trades people with a proven history of delivering excellent customer satisfaction.
Subject to receiving a valid insurance policy and as per the T&C’s enclosed within the policy document.

Protection at the highest level

Authorised by the Financial Conduct Authority, Home Improvement Protection’s guarantees provide the best levels of insurance-backed warranty with:

  • Cover up to 10 years
  • No hassle of renewing, it’s continuous cover
  • It’s also fully transferable to the new home owner (subject to the T&C’s of the original installers guarantees)
  • Covered by the Financial Services Compensation Scheme (FSCS)

If any company hired by the customer for home improvement work ceases to trade, an Insurance Backed Guarantee (IBG) is there to protect their investment and home.

Life is unpredictable. A company may cease trading due to insolvency, compulsory or voluntary liquidation, bankruptcy, death or retirement of all the principals. Whatever happens, an Insurance Backed Guarantee sets out to honour the terms of the guarantee, originally issued by the contractor.
Subject to receiving a valid insurance policy and as per the T&C’s enclosed within the policy document.

Click on the link to download a pdf  specimen certificate.  SPECIMEN HIP QX 06

If you do not have the Adobe Acrobat PDF Reader please click here to download the latest FREE version.

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Please make sure you check the box below to send through your enquiry. If you have any problems please contact via phone on 01509 211 660 and we can assist you.

  • Many Years of dedication

    At Home Improvement Protection we’ve been providing our Insurance Backed Guarantee for many years. Over the years the Guarantee has been the badge of honour for tradespeople. Whilst discerning householders, eager to safeguard their investments in home improvements, have sought its reassuring protection.

    Against the backdrop of recent economic uncertainties hitting many businesses, the law caught up. New ruling introduced in June 2014, means that all installers and home improvement contractors now have to offer an Insurance Backed Guarantee with every job they do.

  • Beware, not all IBGs are the same

    While there are many providers offering Insurance Backed Guarantees, not all are specialists in that area and a closer inspection of their small print may reveal hidden clauses or jargon that might at least confuse or at worst not properly protect the consumer.

    Home Improvement Protection takes the jargon away
    we believe in honest, straight-talking policies. With our transparent cover we ensure that policy holders, and tradespeople offering them as part of their service, are clear on all the points of our insurance.

  • From a company you can trust

    Established in 2009, Home Improvement Protection is the market leader in guarantee insurance and deposit protection.

    As a leading light in helping the home improvement industry to raise its game we introduced the Home Improvement Protection – Approved Trade Member Scheme.

    Each trader applying for membership is checked on their qualifications, expertise and financial security.

Check Out The Other Options We Offer

We only work with the best when it comes to our suppliers and below you will see some other options we have to offer.

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